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Diligent Crew

CASE STUDY

Hearts & Flame

Italian Cuisine

Conversion Cost
$ 1
Click Through Rate
+ 1 %
Foot Traffic Increase
+ 0 %

Company

Hearts & Flame.com,  is an upscale Coastal Italian Cuisine located in the heart of an Arts District of Down Town Los Angeles. Despite having a loyal customer base, the restaurant faced a challenge in attracting new customers and increasing foot traffic.

Challenge

Hearts and Flame approached our digital marketing agency with the challenge of finding new customers and increasing their customer base. They wanted to leverage Facebook and Instagram Paid Ads Marketing to reach a wider audience and drive more foot traffic to their restaurant.

Solution

After analyzing Hearts and Flame’s target audience and the competition, we proposed a comprehensive Facebook Ads solution that would help the restaurant reach a wider audience and increase its customer base.

Our solution included a multi-pronged Facebook Ads campaign that incorporated targeted ads, retargeting campaigns, and lookalike audience targeting. We crafted compelling ad copy and visuals that showcased the restaurant’s unique offerings and highlighted its menu items, appealing to the audience’s cravings for authentic Italian cuisine.

In order to increase the effectiveness of the campaign, we implemented a Facebook pixel to track conversions and retarget users who had previously visited Hearts and Flame’s website or engaged with their social media posts. This allowed us to create a more personalized experience for potential customers, leading to higher engagement and conversion rates.

To further enhance the solution, we created a list of website enhancements and adjustments that provided a seamless user experience for potential customers after implementation. Additionally, the landing page was optimized for mobile devices, ensuring that customers could easily access and navigate it from their smartphones.

Results

Our Facebook Ads solution proved to be highly effective in driving foot traffic to Hearts and Flame. The restaurant saw a significant increase in the number of new customers, with about 265% increase in foot traffic during the campaign period.

Furthermore, the customized landing page we created for the Facebook Ads campaign helped to enhance the user experience and led to a 26% increase in click-through rates.

The retargeting campaigns and lookalike audience targeting proved to be particularly effective in driving conversions and increasing the restaurant’s customer base. In the first 3 months of the Facebook marketing campaign, we were able to get the table reservation cost down to $14, which provided roughly 6X ROI after business expenses.

Conclusion

Our comprehensive Facebook Ads solution successfully addressed Hearts and Flame’s challenge of finding new customers and increasing foot traffic to their restaurant. By leveraging the power of Facebook Ads and implementing a customized landing page, we were able to create a highly targeted campaign that effectively reached Hearts and Flame’s target audience and drove conversions.

The campaign proved to be a resounding success, not only increasing the restaurant’s customer base but also helping to establish a stronger online presence for Hearts and Flame. By providing a personalized user experience and showcasing the restaurant’s unique offerings, we were able to capture the attention of potential customers and encourage them to visit the restaurant.

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Reserve your 30-minute discovery session with us to explore your business needs and marketing goals in detail. During this initial consultation, we’ll dive into your current marketing efforts, discuss your specific objectives, and identify key opportunities for growth. After our discussion, we will develop a customized cost proposal tailored to your business’s unique requirements and aimed at maximizing your return on investment.

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